OneMain (NYSE: OMF) is the largest non-bank lender in the United States and a leading consumer finance company. With nearly 1,400 branches across 44 states, we proudly offer safe, affordable and transparent installment loans to millions of hard-working people. Our customers turn to us to meet important financial needs, including debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our steadfast commitment to doing the right thing extends to our customers, our employees and the communities where we live and work – a mission that hasn’t changed for more than 100 years.
We’re constantly innovating with a customer-centered approach to research, create, and deliver meaningful impact. One of our most important ongoing initiatives is building an industry-leading experience that helps people move from being approved, all the way through receiving their loan funds. By understanding our customers’ needs deeply, we aim to create experiences guided by ease, empathy and encouragement.
We’re looking for a UX Designer with a passion for using Design Thinking to solve complex problems. Your work will support OneMain’s goal to improve the financial wellbeing of hardworking Americans. Our ideal candidate will welcome ambiguity and partner with a cross-functional team to lead discovery, prototype solutions, and validate them with real end users. You’ll be a front-line advocate for our customers, facilitate open collaboration, and deliver thoughtful digital design work (from low to high fidelity).
What you’ll do as a UX Designer
Partner closely with Product Managers, Researchers, Content Strategists, and Developers to take conceptual ideas and turn them into functional and discoverable product features.
Ask smart questions, take risks, and champion new ideas to push the evolution of our product, including online and offline cross-channel experiences
Be our customer advocate -- talk to them, analyze their behavior, step into their shoes, and help us define and evolve our customer personas
Lead and design elegant, simple, human-centric flows and experiences as we define new initiatives and iterate on existing features
Give and solicit feedback from other designers, product management, and engineering during weekly reviews and standups
Contribute to high-level strategic decisions and participate in ad-hoc whiteboarding sessions.
Use, maintain, and expand a design system that delivers a coherent and intuitive experience across our digital touchpoints
Skills and experience you’ll need
Minimum of 4 years designing mobile-first and responsive websites
Knowledge of UX best practices and trends
Proficiency with design authoring and prototyping tools such as:
Figma, XD , Sketch, InVision, Adobe Suite
Experience creating functional prototypes
Experience conducting user research – generative and validation
Strong understanding of information hierarchy and typography
Strong communication and presentation skills
Bonus points for
A passion for building web and mobile app products
Financial services experience with a track record of results
Experience working in an agile environment for a growing company
Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. That’s why we packed our comprehensive benefits package for full- and some part-timers with:
- Health and wellbeing options for team members and their dependents
- Up to 4% matching 401(k)
- Tuition reimbursement
- Continuing education
- Bonus eligible
- Paid time off
- Paid volunteer time
- And more
OneMain Financial is the country’s largest lending-exclusive financial company, a trusted name in lending for over 100 years. Since 2005 alone, we have looked beyond customers credit scores to lend more than $152 billion to 16.2 million people looking for simple, affordable loans.
With branches across 44 states, we're proud partners of the families and communities we serve. They turn to us to help meet important financial needs, including debt consolidation, medical expenses, household bills and auto purchases. It’s all about doing the right thing – a mission that hasn’t changed for more than 100 years.