Senior UX Designer – Loyalty

Kforce Technology
Published
October 12, 2021
Location
Mount Laurel Township, NJ
Category
Job Type

Description

RESPONSIBILITIES:

Kforce has a client in Mount Laurel, NJ that is seeking a Senior UX Designer.

Responsibilities:

  • In this role, the Senior UX Designer will own the customer's experience; Be a subject matter expert for your customer's experience for the agency's product's growth as we continue to expand into the US market
  • Own the team's roadmap; Collaborate with the Product Lead to develop the vision for customer acquisition products across the digital platform
  • Create goals for your products; Align and prioritize requirements and deliverables with the product roadmap in accordance with the customer's needs, ROI and overall business goals
  • Display a customer-first mindset; Deep empathy for our customers, coupled with an approach to solving problems for them within the digital product landscape
  • The Senior UX Designer will collaborate across all disciplines; Work closely with engineering and design resources to develop feasible, viable and desirable solutions while incorporating fan feedback through multiple iterations of your products
  • Demonstrate a deep understanding of data; Always looking to better understand our customers and find opportunities to serve them through both qualitative and quantitative insights
  • Foster team communication; Clearly, communicate the performance of your product utilizing key communication tools like detailed mock-ups, user flows, and prototypes
  • The Senior UX Designer will perform requirements gathering and writing; Document and organize requirements using Agile methods like themes, epics and user stories with detailed acceptance criteria
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