Lead Product Manager – Commercial Healthcare (Waltham, MA or Remote)

Wolters Kluwer
January 25, 2023
Ewing Township, NJ
Job Type


R0030185 Lead Product Manager - Commercial Healthcare


The Lead Product Manager is a member of a clinical decision support market-facing team who represents the voice of the customer and is responsible for discovering, validating and delivering on key product initiatives, with a focus on Commercial healthcare solutions. These solutions help our Payer, PBM, Pharmacy, Pharma and supporting industries make safe, effective and appropriate clinical and business decisions around medication, therapy and care delivery.

This is a key role at Wolters Kluwer and will have overall accountability and decision-making responsibility. This spans across various aspects of the line of business in support of the organizations goals and market needs which may include product strategies, marketing strategies, marketing programs and tools, competitive analyses, market assessment, and product planning. Typically participates in the entire lifecycle of the product, working closely with development and sales teams from product initiation to delivery to eventual product retirement.

LOCATION: Waltham, MA or Indianapolis, IN or remote (preferably in EST)


  • Performs business analysis and owns business case recommendations for new product development and product enhancements that will increase profitability, market penetration and industry presence.

  • Be an expert on the use, format and challenges around clinical and commercial use of medication drug information, drug screening and drug pricing concepts.

  • Works with cross functional stakeholders, customers, design, technical and business leaders to set short term and long-term strategy for growth in the Provider, Payer, PBM and Retail Pharmacy for both domestic and international markets.

  • Contributes and executes on the end-to-end strategy for provider and commercial growth roadmap development and execution.

  • Proactively identifies and champions new product opportunities with high revenue and customer value to the leadership

  • Oversee product prioritization, roadmap, go to market activities for Medi-Span and PriceRx products

  • Works closely with product operations to ensure on time and on budget releases

  • Manages stakeholder expectations and communicates Medi-Span and PriceRx product roadmap, priorities, and changes to the stakeholders

  • Understands customer workflow and product journey, as it relates to the relevant products and services and prioritizes product requirements utilizing voice of customer.

  • Interacts with technical product managers/product owners to ensure your vision is translated in to accurate and actionable business requirements and product specifications.

  • Works with sales/alliances, marketing, services, and others to effectively plan and execute go to market strategy and strategize on market opportunities.

  • Prepares reports and analyses on assigned products/product lines and presents to leadership on a regular basis.

  • Act as owner/champion for Medi-Span and PriceRx products and services, including managing the communications among stakeholders.

  • Stays informed on competition, regulation, marketplace, and internal and external issues related to medication compendia and clinical decision support systems

  • Loves interacting and learning from our customers, prospects and industry



  • Bachelor's degree in Healthcare, Business, Marketing, Technology, or related field / equivalent experience.


  • Minimum 7 years of experience in product management, marketing, marketing research or strategic planning and/or project management.

  • Well-developed understanding of product lifecycle management, and product management disciplines.

  • Knowledge of or prior experience in Clinical Decision Systems, EMR integrations, Drug information, Pharmacy, Payer/PBM markets is a must have.

  • Product Management experience with SaaS/Cloud based and embedded data platforms preferred

  • Highly developed project management experience

  • Highly developed business case/value definition experience


  • Masters degree in business, Marketing, or Technology preferred

  • Knowledge of current competitive landscape, particularly knowledge and insights into drug information, commercial and provider healthcare workflows

  • Knowledge of the drivers of healthcare revenue, cost and profitability.

  • Demonstrated business case development experience.

  • Demonstrated experience successfully managing the product lifecycle.

  • Demonstrated experience in the development of products and successful product launches.

  • Exceptional interpersonal skills with partners, customers, and peers.

  • Knowledgeable about navigating matrix managed organizations.

  • Ability to effectively transact with moderate levels of ambiguity manage change, decide, and act without having the total picture; comfort with handling risk and uncertainty.

  • Strong leadership skills with focus on producing results.

  • Proficient formal presentation and facilitation skills, including executive c-level audiences.

  • Demonstrated project/process management skills.

  • Good negotiator, planner, and decision-making skills. Accurately scopes out projects, sets objectives, and goals, develops schedules and resource assignments, and measures performance against goals.

  • Demonstrates strong initiative and self-motivation.

  • Ability to manage multiple projects simultaneously and demonstrating effective capacity management.

  • Passion for continual improvement, soliciting feedback and data-driven experimentation


15 - 20% Travel subject to national and local health requirements. Most travel for customer engagement, industry events and team activities.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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