CUSTOMER SERVICE MANUFACTURING

The Bontempo Group
Published
January 1, 2022
Location
Ivyland, PA
Category
Job Type

Description

Job details
Company overview

GREAT PLACE TO WORK WITH AN EXCELLENT MANAGEMENT TEAM. 600 PL US TOTAL EMPLOYEES.

Establish and maintain a dependable relationship with new and current customers.

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Answer and process incoming calls

  • Process customer orders upon receipt; advise customer of any issues concerning the order (i.e. verifying shipping methods and availability of product)
  • Provide quotes for new and or established customers
  • Invoicing/Billing: Process and handle inquiries from customers
  • Inventory tracking
  • Perform related duties as assigned and assist other department personnel when appropriate.

Experience Required:

  • Customer Service experience
  • Must have experience with and be proficient in MS Office Suite including Excel, Word, Outlook and order entry system computer programs.

 

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