Clinic Coordinator

January 5, 2022
Philadelphia, PA
Job Type


Job Title: Clinic Coordinator

Location: Philadelphia, PA 19104

Duration: 3 Months

Job Description:

  • Department is looking for someone with clinical admin background.
  • They will be helping with answering calls, emails, electronic faxes, working in epic to respond to families, send out letters, and ideally scheduling patients.
  • The Clinical Coordinator will work within the Mitochondrial Medicine Frontier Program (MMFP) alongside a team of coordinators, physicians, genetic counselors, nurses, and more.
  • The coordinator will work with the team on all aspects of patient related services within MMFP.
  • Collaborate with relevant departments regarding MMFP clinic, referrals, and scripts.
  • Ensure record review, organization, and upload of record; triage patient appointments based on the clinical staff recommendations, and ensure smooth functioning of MMFP clinical service under limited supervision

Communicate regularly with staff.

  • Answers all phone calls for the MMFP; returns all messages in a timely manner
  • Collaborates and supports the MMFP genetic counselors and physicians to support patients and families seen through MMFP.
  • Maintain schedule for attending out of office in EPIC
  • Performs intake of social needs of patient, and organizes resources to address needs.
  • Is present during weekly staff meeting as necessary to assist with providing coordination of care.
  • Organize and scan mail documents for the clinical department.
  • Communicate and scan faxes received.
  • Assists with patient care coordination.
  • Coordinates with financial counselor’s office acquisition of appropriate insurance referrals and entry of that information into EPIC.
  • Ensure families receive the appropriate information regarding: social needs assessment, insurance decisions, laboratory out of pocket, and approval/denial determinations.
  • Communicates regularly with parents, assists in coordination of care and appointments.
  • Arranges interpreters and work with social work to arrange transportation for families who require such services.
  • Communicates regularly with parents, assists in coordination of care and appointments.
  • Organizes and scans all relevant documents into medical record.
  • Ensures that all reports, labs, and other paperwork are available for MMFP appointments.
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