Location: Philadelphia, PA
Reports to: Senior Vice President of Finance & Administration
Direct Reports: 3 direct reports - Director of IT and 2 Business Analysts. The Information Technology Team consists of 7 FTEs.
The VP of Information Technology is a senior-level professional whose primary responsibility is to provide technology vision and leadership for Project HOME. The VP leads the development and implementation of technology (IT) and communications systems supporting the strategic mission of the organization, including voice and data communication networks, information systems, business applications, privacy and security for information systems, and other related technologies as adopted by each department. The VP interacts extensively with executive and senior leaders to ensure the integration of the Strategic Plan of the organization with day-to-day operations.
Vision and Strategic Leadership
- Provide vision and leadership in the implementation of the Project HOME Strategic Plan.
- In concert with the Executive and Senior Management Teams develop the Information Technology Roadmap that supports the Strategic Plan.
- Provide strategic leadership in planning, development, evaluation, and coordination of the information, technology, and communication systems for the organization.
- Drive the Information Technology security strategy and implementation to protect Project HOME from security threats and cyber-hacking.
- Promote and oversee relationships between the organization’s IT resources and external entities (e.g. government, vendors, and other social service organizations).
- Serve as the principal developer of corporate policies and standards aimed at minimizing costs and maximizing controls related to the acquisition, implementation and operation of information and communication systems.
- Establish appropriate metrics to measure and motivate technology performance. This person will be the implementer and driver of change.
- Actively participate in Senior Leadership Team.
- Bring relevant technology and security trends to the attention of the executive leadership team, recommending strategies to address or adapt to them, and supporting them in their efforts to do so.
- Partner with executive and senior leadership to anticipate issues and proactively position the organization to best navigate a dynamic technology landscape.
- Serve as a role model in supporting Project HOME’s core values and abiding by and communicating the organization’s guidelines, by-laws, and policies and procedures.
- Be a true champion of diversity and inclusion, seeking to continue Project HOME’s commitment in that regard.
- Ensure annual IT department operating goals are consistent with the organization’s long-term strategic goals.
- Manage Information Technology Department including but not limited to: providing guidance and supervision to direct reports, completing performance evaluations, and recommending salary adjustments annually.
- Drive performance to ensure goals are met and any necessary corrective actions are taken.
- Provide key constituents with timely, clear, and simple communications regarding Project HOME’s and its related entities technology performance and improvement initiatives.
- Develop training plans and career paths for direct reports.
- Develop and ensure adherence to annual operating and capital budgets for information and technology systems.
- Coordinate and manage reporting needs and data analysis for the organization. Ensure that the gathering, processing, distribution and use of pertinent information required by management to make decisions occurs in a secure, timely, accurate and cost effective manner.
- In conjunction with the Organizational Learning Department, develop, implement and maintain comprehensive user training programs. Provide directly or arrange new user training and advanced training for existing users.
- Minimum of 10 years of progressively responsible experience in an Information Technology Department.
- 5 years of administrative and supervisory experience.
- Extensive experience in Information Technology including management of network, telecommunications and applications such as financial, property, healthcare and case management.
- Experience working with or for social services or other not-for-profit organizations is highly desirable.
- Previous experience as a proven change agent with the ability to challenge the status quo, gather ideas of others, demonstrate good judgement about ideas will work.
- Expertise in scaling up smaller pilot projects into larger, system-wide projects that have broad, measurable impact.
- Experience with the development & oversight of complex budgets.
- Motivated and driven by the mission, vision, and values of Project HOME.
- Excellent leadership and management skills, include the capacity to attract, develop, inspire, and retain staff.
- Ability to communicate credibly and to work effectively in a complex multi-faceted human services environment with many constituencies whose needs must be understood and addressed.
- Strong skills in collaboration and partnership, and comfort working in a collegial environment in which information is shared and decisions are made in a collaborative fashion.
- Able to lead, plan and manage change.
- Exceptional organization, administrative, and time management skills; able to thrive in an environment of rapid change and growth.
- Able to manage multiple projects simultaneously.
- Willing to take the time to learn the organization and the people within it, seeking to understand how each group functions and contributes.
- Excellent verbal and written communication skills.
- Maintains effective relationships by gaining trust and respect.
- Flexible and willing to shift priorities as needed.
- Caring and compassionate; able to work effectively with diverse groups of people from all walks of life.
- Able to laugh and brings a good sense of humor to situations as appropriate.
- A Bachelor’s Degree is required.
- Master’s Degree in Computer and Information Science, Business Administration, or a related field is strongly preferred.
Project HOME, established in 1989, is a nationally recognized 501(c)(3) non-profit organization that provides housing, opportunities for employment, medical care and education to homeless and low-income persons living in the Philadelphia area. The mission of the Project HOME community is to empower adults, children, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. The work of Project HOME is rooted in a belief in "the dignity of each person" and "the transformational power of building relationships and community". Project HOME is a vision-centered organization that believes "none of us are home until all of us are home".
Project HOME achieves its mission through a continuum of services comprised of street outreach, a range of supportive housing, and comprehensive services. It addresses the root causes of homelessness through neighborhood-based affordable housing, economic development, and environmental enhancement programs, as well as through providing access to employment opportunities; adult and youth education; and healthcare. Project HOME is committed to social and political advocacy. An integral part of its work is education about the realities of homelessness and poverty and vigorous advocacy on behalf of and with homeless and low-income persons for more just and humane public policies. The organization is committed to nurturing a spirit of community among persons from all walks of life, all of whom have a role to play in making this a more just and compassionate society.
Project HOME's work has been recognized as a model for ending homelessness by news organizations across the country including The New York Times, the San Francisco Chronicle, The Denver Post, and The Philadelphia Inquirer. The U.S. Secretary of Housing and Urban Development has stated that the work of the founder Sister Mary Scullion in Philadelphia exemplifies supportive housing as a good investment more "than anywhere else in the country". Co-founders Sister Mary Scullion and Joan Dawson McConnon received The University of Notre Dame's Laetare Medal in 2011. Sister Mary Scullion was named one of Time magazine's World's 100 Most Influential People in 2009. Project HOME has also won numerous accolades for its work including Charity Navigator's four-star rating for seven consecutive years, a ranking that demonstrates the organizations strong financial health and its commitment to accountability and transparency, and the National Alliance to End Homelessness Nonprofit Sector Achievement Award.
The role of the Vice President of Information Technology offers the right candidate the exciting and challenging opportunity to be a key member of the leadership team of a complex and dynamic Philadelphia base nonprofit organization. Project HOME is a growing organization. In the last seven years the operating budget has grown from $20M to $40M with $200M in assets, 470 employees in 22 locations. As of June 2019, Project HOME had developed 832 units of affordable housing for persons who have experienced homeless, 104 were units under construction, and 152 units were in the pipeline. The goal is to be a 1,088 unites in the next two years.