Training Manager, Therapy Access Managers – Pulmonary Hypertension

J&J Family of Companies
August 5, 2022
Ewing Township, NJ
Job Type


Janssen PH is a member of Johnson & Johnson's Family of Companies, is recruiting for a Training Manager to be located in the United States. Remote work options in the US may be considered on a case-by-case basis and if approved by the Company.

As part of the Janssen Pharmaceutical Companies of Johnson & Johnson, we are working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We collaborate with the world for the health of everyone in it.

Janssen PH is a leader in the field of pulmonary arterial hypertension (PAH). Our portfolio of PAH treatments covers the spectrum of disease in WHO Group 1, from Functional Class (FC) II through to FC IV, with oral, inhaled, and intravenous medications.

The Training Manager, reports to the Associate Director, Strategy & Operations. The Training Manager will lead learning and development efforts aligned with business needs. They will provide direction for execution of Therapy Access Manager (TAM) Learning and Development across the organization to maximize field execution, ensure consistent strategies, coordination of efforts, and sharing of best practices. The Training Manager partners with counterparts within TAM leadership, payer marketing, regulatory, HCC, access, and other pertinent stakeholders to proactively identify training needs, develop programs, and optimize implementation.

Primary responsibilities of the Training Manager include, but are not limited to, the following:

  • Trains and develop Therapy Access Managers (TAM) and colleagues

  • Trains and develops others across Actelion and within Janssen as necessary to support Actelions business objectives

  • Designs and delivers disease and product training for new hires, advanced learning, brand updates, and TAM meetings

  • Designs and delivers access training and advanced learning, to the TAM organization

  • Develops and executes live and virtual training sessions

  • Facilitate workshops at National and District meetings by coordinating efforts, materials, and participants while maximizing engagement and effectively enhancing field learning

  • Leads learning sessions to increase the TAMs understanding of disease, product, competitor access and fulfillment knowledge

  • Leads learning sessions to increase the TAMs understanding of reimbursement, payer landscape, and access

  • Designs and delivers impactful learning programs that leverage appropriate technology, learning techniques (e.g., role-playing, modeling), and different modalities to enhance individuals knowledge and performance

  • Provides actionable feedback during and following training sessions to improve individuals proficiency levels

  • Continually develops and applies knowledge of adult learning principles, and new learning techniques to best meet learners needs

  • Identifies and communicates learning and development opportunities to initiate innovative approaches to the training curriculum.

  • Demonstrates effective platform skills when facilitating meetings or delivering training to maximize the impact of the session and ensure that information is communicated consistently and clearly.

  • Ensures training content and materials fully comply with HCC, Regulatory and Company guidelines and is approved through all appropriate channels.

  • Ensures compliance with HCC, Regulatory and Company guidelines when facilitating content, and executes business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training

  • Performs other duties assigned to support business needs.

Vacancy Coverage

  • Provides Therapy Access Manager (TAM) coverage during vacancies, leaves etc. as needed

  • Develops and implements short- and long-term account plans with local AD to minimize key customer disruption

  • Partners with internal and external stakeholders in devising strategies that best serve local market customer educational needs

  • Participates in business planning sessions with territory-level matrix partners

Project Management & Collaboration

  • Collaborates with TAM Leadership, TAM Advisory Boards, Brand Teams and Commercial Leaders on training content to support strategic initiatives and training needs to optimize execution

  • Manages competing priorities and adapts to changes in project timelines, urgency, or compliance constraints

  • Develops and implements short- and long-term project plans and meets objectives, milestones, and deliverables for multiple projects

  • Identifies and manages the necessary resources for projects

  • Collaborates efforts with peers, National Director, and ADs to ensure consistency, leverage resources, and share best practices

  • Partners with internal and external stakeholders to devise strategies and materials for use within each district, based on individual strengths and areas for development

  • Participates in business planning sessions, leadership calls, and region initiatives across all supported areas

  • Conducts Market Research as needed in collaboration with the PAH supported brands.

Clinical & Marketplace Expertise:

  • Remains current on product knowledge, marketplace conditions, and stakeholder practices to deliver the most effective delivery of materials

  • Understands the changing healthcare ecosystem and adapts learning solutions to address changes

  • Develops clinical fluency in all assigned disease states to equip learners to engage stakeholders in meaningful, results-driven conversations

  • Demonstrates skills to understand and meet the customers needs and provide appropriate solutions in accordance to the Rules of Engagement (ROE)



  • A Minimum of an Associates Degree

  • 6+ years of successful related work experience; 3+ years prior sales or field reimbursement experience with 3+ years in Institutional, Specialty, or Rare Disease marketplace preferred

  • Ability to navigate iPad and to learn other internal software programs and learning technology platforms as necessary

  • Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel)

  • Excellent written and oral communication, facilitation and platform skills

  • Proven ability to thrive in both an independent setting and in a cross functional / team environment

  • Ability to travel as-needed Titusville, NJ home office engagements

  • Ability to travel overnight as required to successfully execute job responsibilities (up to 75% travel)


  • Bachelors Degree, Advanced degree, or clinical license

  • Five years experience of specialty disease state, preferably in PAH

  • Four years of reimbursement or relevant managed care experience

  • Clinical experience in pulmonary arterial hypertension (PAH) or related areas of cardiology and/or pulmonology

  • Experience and prior interaction with payer decision makers

  • Strong understanding of the specialty pharmacies, managed care, pharmacy benefit and government payers and their impact on product access

  • Ability to communicate payer coverage criteria and prior approval processes

  • Strong clinical knowledge as it relates to payer approval process, and solid business acumen

  • Success exhibiting peer leadership, mentorship and coaching to new hires as well as the rest of the team

The base pay range for this position is $93,000 USD to $139,000 USD.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporations performance over a calendar/ performance year. Bonuses are awarded at the Companys discretion on an individual basis.

Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below.

At Johnson & Johnson, were on a mission to change the trajectory of health for humanity. That starts by creating the worlds healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit

Primary Location

United States-New Jersey-Titusville-1125 Trenton Harbourton Road

Other Locations

North America-United States


Actelion Pharmaceuticals US Inc (6252)

Job Function


Requisition ID


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