Design Science is a human factors consultancy, founded in 1991. Our mission is to amplify the needs of patients, their caregivers, and healthcare professionals in order to cultivate the advancement of healthcare technology. We do this in partnership with some of the world’s leading medical device and pharmaceutical companies, harnessing the skills of members of our organization in human factors research, design, and video to collect important insights about how users interact with medical products. Research results in outcomes like easier and faster therapies, and ultimately, a better quality of life for patients.
Design Science is headquartered in the heart of Philadelphia, PA, with offices in Evanston, IL and Munich, Germany. We have over 30 employees working across our three locations. Our team is made up of diverse, talented, caring individuals who value socially impactful work in a collaborative culture. We offer the opportunity to grow as a professional, experiencing a wide variety of projects and clients in a growing organization.
The Strategic Partnership Associate (SPA) supports the company’s research teams in the Philadelphia and Chicago area by recruiting people and facilities to participate in paid simulated studies as well as coordinating details for field research. The SPA plays a vital part in initiating and maintaining relationships with physicians, nurses, patients, and hospital systems, and is responsible for actively expanding our participant database. The SPA also provides occasional administrative assistance when needed (e.g., assists staff in maintaining appropriate health records for admittance to hospitals, helps book travel, answers phones, staffs front desk in Office Manager’s absence, etc.). The ideal SPA is a personable, friendly, organized, and proactive team member. He/she has experience in administrative support, customer service/hospitality, and/or sales. This is a salaried position with the opportunity for an annual bonus.