Senior Manager Social Media

January 13, 2021
Malvern, PA
Job Type


Senior Social Media Manager

The Senior Social Media Manager is a subject matter expert for social media and will work with eclectic team of copywriters, graphic designers, project managers and account teams to plan, develop, and implement all of our client’s social media strategies and tactics. This includes management of all organic posting, paid advertising creation and management, daily monitoring, social listening, risk escalation, tracking, and reporting. 

Responsibilities include working with client engagement teams across Cognizant in developing and executing social media strategies and plans that align with brand strategies defined by Commercial Strategy & Innovation Directors.  He/she will also provide social media trends, opportunities and best practices for the Commercial Strategy and Innovation group to use in supporting engagements across Cognizant Interactive.


  • End-to-end expertise in social media platforms: Facebook, Twitter, LinkedIn, YouTube, Instagram from page creation, to post creation, and latest platform changes and updates
  • Fully and capability manage social advertising with budgets above $500k+
  • Partnership with account management and strategy teams to determine appropriate post needs to meet and exceed client business objectives
  • Intuitively understand appropriate post types, quantities, and content needs to maximize social promotion, while incorporating best practices and keeping up with all changes in social media
  • Maintain and manage active and up-to-date social post editorial templates
  • Organize and maintain editorial calendars of posts drafted to be scheduled for future publication after approval.
  • Work with offshore and junior team members to actively monitor risk, social listening, and comment management
  • Develop reports based on platform, advertising, and/or campaign performance, including the use of Excel, Powerpoint, Google Analytics and others


  • Support in-line Business Development by leading RFPs for new business in current accounts, supporting presentations and pitches, and aiding in the selling of new commercial innovation programs
  • Work with technology team to identify business requirements for new emerging multichannel solutions
  • Educate internal team members on social media, behavioral trends, and industry updates


  • 3-5 years of hands-on, active social media implementation ownership and expertise
  • An intuitive understanding of social media for marketing, content, creative, video, advertising, and reporting
  • Demonstrated ability of fully owning end-to-end social media advertising from budgets and planning to implementation, optimization, and reporting
  • Excellent oral, organizational, and written communication skills, including strong presentation creation and delivery skills
  • A high-energy self-starter, with the motivation and desire to work hard and see projects through to completion
  • Experience with regulatory issues regarding the use of social media for life sciences businesses and other highly regulated industries
  • Pharmaceutical experience is strongly preferred.  Other highly regulated industry experience is also relevant (Healthcare, finance, etc)




Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Jan 13 2021

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @USJobsCognizant.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [Click Here to Email Your Resumé] with your request and contact information.

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