Seasonal Customer Service Representative

Next Wave Management
Published
June 7, 2021
Location
Wilmington, DE
Category
Job Type

Description

Next Wave Management is a growing, privately owned Sales and Marketing company in the Newark, Delaware area, servicing over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution-oriented individual to join our customer service team! This is a seasonal to a possible full-time position.

If you are a team player and sports enthusiast this is the place for you- we thrive off of competition and the growth of our team members. Ultimately, we are looking for a friendly and driven individual that likes to venture out of their comfort zone and talk with our clients about our many products and services.

Responsibilities:

• Attracts potential customers by answering product and service questions

• Handling customer order related questions, inquiries, and complaints

• Recommends products that will meet customers’ needs

• Prepares product or service reports by collecting and analyzing customer information

• Contributes to team effort by accomplishing related results as needed

• Maintaining current knowledge of products offered

• Perform all other related duties as assigned

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