Regional Manager

Ashfield Healthcare LLC
November 19, 2020
Philadelphia, PA
Job Type


Ashfield Healthcare has a long-standing partnership with a leading pharmaceutical company, across our Patient Solutions business.

The Regional Manager oversees a team of Clinical Educators who provide point-of-service support and who are the customer facing experts on the patient journey with key healthcare providers and clinics. The Regional Manager manages and provides on-going feedback and coaching to the CEs in order to enhance disease knowledge, assist patient pull-through, enhance compliance, improve adherence and patient access to product. The Regional Manager oversees that the CEs have an in-depth understanding of the patient support offerings through the client's patient services, and other patient support offers outside of client.

This is your opportunity to join Ashfield, represent a top biotechnology company.

What's in it for you?

  • Competitive compensation

  • Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, employee discounts/promotions

  • Generous performance-driven Incentive Compensation package

  • Competitive environment with company wide recognition, contests and coveted awards

  • Exceptional company culture

What will you be doing?

  • Develop 30/60/90-day Regional Launch Plan

  • Manage field operations of Clinical Educators as key point person

  • Conduct and document regular field visits with Clinical Educators

  • Provide on-going coaching, feedback, and direction to direct reports

  • Take ownership for all region responsibilities

  • Communicate to team, Client field-based leadership and internal Ashfield staff

  • Support Vice President of Clinical Services and/or Senior Director of Operations, Clinical Services, as requested/needed.

  • Facilitate/participate in team meetings and conference calls

  • Prepare and confirm accuracy of all reports, spreadsheets and correspondence prior to distribution

  • Demonstrate sound decision making and judgment

  • Verify and validate project roster for any changes due to launch, realignment, transfers, up/downsizing, etc., as needed

  • Ensure field team has all appropriate equipment and communications support

  • Participate, as requested, in internal meetings to update progress and suggest positive solutions to specific issues and/or opportunities

What do you need for this position?

  • Minimum of 2 years' experience in field leadership/supervisory management

  • Bachelor's Degree required, BSN Preferred

  • Active RN required

  • Experience working in a neurology, immunology disease state or related field preferred

  • Experience in identifying, hiring, training and developing talent

  • Case management experience.

  • Experience in Clinical Education and patient teaching environment

  • Must live near a major airport

  • Valid Driver's License

  • Proficiency in Excel, Word, Outlook

  • Excellent interpersonal skills

  • Demonstrable organizational skills

  • A self-starter with high personal motivation

  • Ability to manage multiple tasks

  • Evidence of continual professional development and a desire to update professional knowledge base regularly

  • Ability to travel up to 75% within assigned region

  • Ability to lift, carry and otherwise move up to 25 pounds

  • Ability to sit, stand or walk for various lengths of time throughout the day

  • Ability to operate fax/copy machines, telephone, calculator and general office equipment on a daily basis

About Ashfield

Ashfield, part of UDG Healthcare plc, is a global leader in commercialization services for the healthcare industry. We partner with our clients across Advisory, Healthcare Communications, Commercial, Patient Solutions and Medical Affairs to build creative, scalable and tailored health solutions that are executed flawlessly, to deliver positive outcomes for patients and add value to your business.

Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

To learn more about Ashfield, visit us at:

Ashfield is proud to be an equal opportunity employer. Individuals seeking employment at Ashfield are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Ashfield will consider for employment qualified applicants with arrest and conviction records.

Ashfield is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered.

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