Provider Relations Advocate – M&R – Telecommute

UnitedHealth Group
Published
May 9, 2022
Location
Atlanta, GA
Category
Job Type

Description

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

The more you do, the more you learn. As you learn you find new doors opening that challenge you to bring your best. This Provider Relations Advocate role with UnitedHealthcare will call on your knowledge, energy, and commitment to making health care work more effectively for more people. We're building better, more effective provider networks every day.

The Dental Provider Relations Advocate is responsible for a full range of provider relations and service interactions within UnitedHealthcare, including being the face of UnitedHealthcare (UHC) Dental whether in-person or over the phone.  This role is responsible for developing, enhancing, and delivering provider education programs, addressing escalated high-level complex issues, and communicating resolution in a professional well written manner. The role also ensures the network composition includes an appropriate distribution of provider specialties through spot recruitment as needed.  This role will cover an assigned territory and will focus on Medicare and Commercial and lines of business.   

We are looking for a self-motivator who is comfortable working independently, while enjoying the cost savings of a telecommuter position.  You’ll be rewarded and recognized for your performance in a challenging environment where you’ll be given support and direction for success. 

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Telephonic and face-to-face Provider Education
  • Site Audits
  • Contribute to design and implementation of programs that build positive relationships between the dental plan, providers, practice managers, and internal stake holders
  • Address high-level escalated issues and communicate resolution to stakeholders
  • FQHC and large dental practice relationship owner
  • In-person visits for network maintenance, education, and ensuring solid provider relationships
  • Targeted Provider recruitment and retention as needed

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate degree or equivalent experience
  • 2+ years of professional experience in healthcare, sales, or dental related industry
  • Intermediate level of proficiency with MS Excel, Outlook, and Word 
  • Willing and able to travel up to 25-50% of the time within territory assigned
  • Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance

Preferred Qualifications:

  • Provider negotiation and contracting experience
  • Knowledge of Dental products/providers
  • Knowledge of claim processing systems and guidelines
  • Excellent verbal and written communication skills
  • Solid interpersonal skills, ability to establish rapport and work well with others
  • MS PowerPoint proficiency
  • Sales / Call environment experience
  • Salesforce experience

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $54,400 to $97,000 The salary range for Connecticut/Nevada residents is $60,000 to $106,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 

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