Processing/Closing Support Specialist

Weichert, Realtors®
Published
October 14, 2021
Location
Blue Bell, PA
Category
Job Type

Description

Settlement Express of Pennsylvania is hiring a Processing/Closing Support Specialist. The Processing/Closing Support Specialist is responsible for providing administrative support to the Conveyancers, Processors, Closing Coordinator, Settlement Officers, and Post Closing teams.  The position acts as a secondary point of contact to customers in order to facilitate a smooth closing. 

 

Job responsibilities include, but are not limited to, the following:

  • Assists Processors with overflow of new applications.
  • Assists in the order process for tax certifications, payoffs and other items required for completed processing file.
  • Follows up on requested documents up to the point of closing.
  • Assists Closing Coordinator with scheduling closings.
  • Provides support to Settlement Offices with obtaining Clear to Close status from lender and printing mortgage packages for closing.
  • May be responsible for printing completed closing file and checks for outsource closer.
  • Acts as a liaison to Settlement Officers needing assistance during closings.
  • Provides support to accommodate pre and post-closing document requests from customers, lenders, etc.
  • Assists Settlement Officers in requesting status of the lender’s wire in order to meet the scheduled closing time.
  • Performs other duties as assigned.

 

 

Requirements

The ideal candidate will meet the following requirements:

  • High school diploma or GED
  • Paralegal certificate preferred
  • Associate’s or Bachelor’s degree preferred
  • A minimum of two (2) years of administrative support experience required
  • Experience working in a real estate, title or law office environment preferred
  • General understanding of the real estate closing process
  • Strong customer service skills
  • Proficiency in Microsoft Office suite of products
  • Good oral and written communications skills
  • Ability to multitask in a fast-paced environment
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