Liability Determination Adjuster (A1)

Allstate Corporate Careers
Published
November 15, 2020
Location
Malvern, PA
Category
Job Type

Description

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you’ll have a hand in transforming not only Allstate but a dynamic industry. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Auto accidents are usually unnerving and unique. So, it takes someone special to put the pieces back together for our customers.

This is the opportunity you’ve been looking for to truly impact someone’s life! Start your claims professional career today as a Liability Adjuster in Malvern, PA and be part of our dynamic team!

A Day in the Life:

  • Investigate single and multi-vehicle auto accidents using innovative tools and technology to capture recorded statements, photos and/or the review of police reports to resolve losses.
  • Document claims through active listening and use of data to summarize liability decisions.
  • Communicate compassionately with customers and help them through their claim process in a fast, fair and easy manner.
  • Negotiate claim settlements with customers in accordance with business unit standard methodologies.
  • Use data and analytics to problem solve and contribute to team goals by sharing ideas and opinions.

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license

  • If required, the hiring manager will work with you along with the centralized licensing team to ensure that you are properly licensed

If offered the role, you may go to one of our regional training centers for training in our state-of-the-art facility within your first two months at Allstate. You will work with other Allstate employees to learn standard processes, answer any questions you have and make career connections.

Job Qualifications

You’re a great Match for this Role if:

  • You want to utilize your customer service skills to help restore peoples’ lives
  • You have a strong desire to make a difference through compassionate customer service
  • You are willing to work flexible hours or weekends when our customers need you
  • You’re an empathic, upbeat and friendly self-starter who can work independently, as well as, on a team
  • You’re excited about solving problems and coming up with creative solutions
  • You feel comfortable working within the Microsoft Office Suite and would be excited to learn new technology
  • You’re organized and able to multi-task in a fast-paced environment
  • You’re known for clear and professional communication – both written and verbal
  • You have a bachelor’s degree and/or prior customer service experience
  • Being bilingual and/or having prior military experience is a plus

We Offer:

  • A culture of learning where you can expect to develop foundational skills for the future
  • Leadership teams that are communicative and compassionate
  • Impactful work by serving customers and the community in times of need
  • Potential for flexible work arrangements
  • A culture in which you dress for your day
  • Recognition and advancement opportunities
  • Paid Time Off, 401(k) and pension
  • Medical, Dental, and Vision coverage
  • You can view all Allstate benefits @ https://allstategoodlife.com
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