IS Program Manager

Children's Hospital of Philadelphia
September 17, 2022
Philadelphia, PA
Job Type


Location:LOC_1300_MKT-Wanamaker Building

Req ID:192572

Shift: Days

Employment Status:Regular - Full Time

About Us
We're seeking breakthrough makers! Children's Hospital of Philadelphia was built on the belief that we can change lives. Today, in every role throughout our hospital, research institute and care network, the 22,000 members of our workforce are finding new ways - big and small - to make a difference for the patients and families we serve.

If you are ready to challenge yourself, be inspired and grow - no matter what your role - you just may be the kind of breakthrough maker who will thrive at CHOP.

CHOP is proud to share that we are ranked No. 1 on Forbes' 2022 list of America's Best Large Employers!

Job Summary

CHOP is looking to add a talented Program Manager to our Project Management Office. This role will support our Infrastructure, Information Security and Emerging Technology portfolios. Do you enjoy the challenge and ownership that comes from delivering large, cross-functional, IT projects? Are you interested in a challenge that will reward your unique blend of business and technology skills?

The right candidate possesses strong program and project experience, effective written and verbal communications, strong leadership qualities. Good judgement, ability to influence and delivering results are essential to success in this role.

  • Demonstrates exceptional knowledge of and expertise in CHOP's program management methodology, tools practices, and standards. Assigned to complex set of projects spanning over multiple years commitment that requires dedicated project managers and team members.
  • Exhibits outstanding skills in the coordinated management of multiple related projects directed towards a common objective.
  • Demonstrates exceptional proficiency in assimilation of interrelated factors to gain successful results towards the program objectives. This includes complicated plans, decision making, budgets, risk mitigation, and multilayer communication and relationship management.
  • Demonstrates expert proficiency in reviewing and creating detailed documentation and reports relevant to the management and operation of CHOP's computer systems, including budget plans.
  • Exhibits excellent communication skills in dealing with program leadership, project sponsors, colleagues, vendors and organizational administration.
  • Demonstrates ability to directly supervise project managers in a dedicated, matrix or blended environment.
  • Exhibits seasoned leadership in motivating project teams and stakeholders.
  • Demonstrates exceptional skill at negotiating agreements with customers, coaching staff, and managing change journey towards program strategic objectives.
  • Job Responsibilities

    A Program Manager functions as both subject matter expert and team manager. The responsibilities echo those of a Principal Project manager, but include direct supervision of team members and projects. A Supervisory Project Manager manages programs of related CHOP project plans and leads the Project Management Organization. A Program Manager Manager also:

  • Oversees management of a portfolio of related projects; leads and manages large complex projects or a series of projects with significant risk.
  • Manages and tracks aggregate budget and resources, reconciles shortages and overages in individual budgets, implements project budget controls as needed, and facilitates program audits.
  • Works with Executive Sponsors and Program Managers to define project scopes, resolve critical issues, mitigate risks, establish and monitor appropriate project budgets, and ensure that program management goals and objectives are successfully completed in compliance with organizational and project management practices, standards and policies.
  • Collaborates with HR and IT Resource Managers to identify and select project personnel; communicates the project vision and individual roles to team members; and manages resources, vendors, and all relevant parties.
  • Monitors project progress, resolves associated issues and mitigates risks, and ensures that stakeholders remain informed and actively involved in the project's timely completion.
  • Generates and distributes program status reports and metrics for all affiliated stakeholders.
  • Provides business input to top management, PMO and key stakeholders on decisions to initiate new projects and discontinue existing projects.
  • Negotiates contracts and manages vendor relationships relative to project portfolio.
  • Collaborates with the PMO on continuing development of best practice project management tools and techniques.
  • Manages, coaches and mentors project managers.
  • Required Licenses, Certifications, Registrations


    PMP - Project Mgt Certification

    Required Education and Experience

    • A bachelor's degree in Business, Healthcare IT or related field.
    • Over 15 years of solid experience as project manager in medium to large complex projects with increasing responsibilities.
    • At least 3 to 5 years Program Management responsibilities experience in large complex programs.

    Preferred Education, Experience & Cert/Lic

    • Must be a member of PMI in good standing.
    • Advance education or graduate degree in related field (i.e. MBA, MHA, RRA) or additional discipline strongly preferred.

    Additional Technical Requirements

    Information Security Requirements:

  • Understand and comply with all enterprise and IS departmental information security policies, procedures and standards.
  • Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information.
  • Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.
  • To carry out its mission, it is of critical importance for the Children's Hospital of Philadelphia (CHOP) to keep our patients, families and workforce safe and healthy and to support the health of our global community. In keeping with this, CHOP has mandated all workforce members on site at any CHOP location for any portion of their time be vaccinated for COVID-19 as a condition of employment. This mandate also applies to workforce members performing work for CHOP at non-CHOP locations. Additionally, all workforce members based in or regularly scheduled to work at any New Jersey location are mandated to be both vaccinated and boosted for COVID-19, with booster timing consistent with applicable guidelines. The CHOP COVID-19 vaccine mandate is in alignment with applicable local, state and federal mandates. CHOP also requires all workforce members who work in patient care buildings or who provide patient care to receive an annual influenza vaccine. Employees may request exemption consideration for CHOP vaccine requirements for valid religious and medical reasons. Please note start dates may be delayed until candidates are fully immunized or valid exemption requests are reviewed. In addition, candidates other than those in positions with regularly scheduled hours in New Jersey, must attest to not using tobacco products.
    EEO / VEVRAA Federal Contractor

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