Inside Sales Representative

Ashfield Healthcare LLC
January 13, 2021
Fort Washington, PA
Job Type


Ashfield Healthcare has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.

To achieve sales and activity targets on assigned territories across primary and specialist care customers and meet all relevant standards as set by Ashfield and Regional Sales Manager or Manager, Call Center Operations.

This is your opportunity to join Ashfield and represent a top biotechnology company.

What's in it for you?

  • Competitive compensation
  • Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, employee discounts/promotions
  • Generous performance-driven Incentive Compensation package
  • Competitive environment with company wide recognition, contests and coveted awards

What will you be doing?

  • Develop a sound understanding of the relevant product and disease area to facilitate detailed discussions with medical professionals.
  • Facilitate account management skills (account planning, field resource coordination; close, support customer education and promotion needs, reporting).
  • Demonstrate effectiveness working independently and in team environments.
  • Establish phone presence; commanding & disarming, ability to create rapport, network, build, and maintain productive business relationships.
  • Demonstrate clinical and technical skills.
  • Adhere to new therapeutic areas and channels of business and adapt to organizational change.
  • Leverage and use customer networks, resources and tools via phone/web to expand connectivity, reach and interest across stakeholders.
  • Identify, prioritize and drive opportunities to create access, policy, programs and processes that drive product demand.
  • Engage targeted healthcare professionals in in-depth informational/promotional communications in accordance with policies and procedures set by the client.
  • Verify and complete required data entry including details of the target's responses, notes and any follow through actions in accordance with policies and procedures set by the client.
  • Profile and manage targeted list of healthcare professionals and provide value-added benefits to grow product volume.
  • Maintain call productivity and metrics that are required by the supplier and the client.
  • Manage daily sales call activity to optimize time and maximize the achievement of sales and market share objectives.
  • Listen and respond appropriately to customer needs and questions, thereby ensuring acceptance of, or agreement with a "call plan" objective.
  • Maintain the required product expertise including competitive product knowledge.
  • Demonstrate thorough knowledge of the Client's products and ensure clear, concise and accurate communication of product information with target audiences using proper medical terminology.
  • Successfully complete the Client's product training (self-study, testing, field work and classroom training at the Client's site or electronically) and meet training expectations set by the Client in order to proceed to servicing the Client's customers within the parameters of the program.
  • Effectively and timely communicate with the Regional Sales Manager and the Client Account Director, Field on project's progress.
  • Create and maintain a positive impression with the Client and the Client's customers.
  • Execute sales strategies in compliance with Federal Healthcare Program requirements, FDA's promotional regulations, and Client policy.
  • Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA).

What do you need for this position?

  • Bachelor's degree preferred or equivalent experience.
  • Experience in pharmaceutical sales (18+ months, non-scripted, documented success).
  • Experience in Direct sales (cold calling, customer service solutions, customer service).
  • Previous experience in account/contract-based selling to organized customers such as, hospital accounts and integrated delivery networks is a plus.
  • Working knowledge of pharmaceutical industry.
  • Excellent oral and written communication skills.
  • Documented track record of sales success.

About Ashfield

Ashfield, part of UDG Healthcare plc, is a global leader in commercialization services for the healthcare industry. We partner with our clients across Advisory, Healthcare Communications, Commercial, Patient Solutions and Medical Affairs to build creative, scalable and tailored health solutions that are executed flawlessly, to deliver positive outcomes for patients and add value to your business.

Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

To learn more about Ashfield, visit us at:

Ashfield is proud to be an equal opportunity employer. Individuals seeking employment at Ashfield are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Ashfield will consider for employment qualified applicants with arrest and conviction records.

Ashfield is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered.

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