The Alloy a DoubleTree by Hilton is Now Hiring: Housekeeping Houseperson/Hotel Lobby Attendant! This position is eligible for a $500 hiring bonus after successful completion on 90 days.
Housekeeping is the perfect job for someone who likes to clean, enjoys being active throughout the day, likes to make customers happy through their work, and thrives in a self- managed work situation. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Our Lobby attendant is responsible to maintain the lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner
As the Houseperson, you will
• Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order.
• Coordinate and help housekeeping with heavy lifting and priority requests.
• Use your watchfulness to report missing or found articles and any sign of damage or needed repair.
• Be graciously attentive to guests, answering questions and getting additional help when it’s needed.
Prior housekeeping experience is helpful. The ability to communicate effectively in Basic English is required. The ability to operate a vacuum, floor buffer, carpet cleaner and pressure washer is expected.
Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only)
Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
401K Retirement Program with company contribution – FREE MONEY!
Complimentary Hotel Room Night Program – Receive 7 free nights a year
Group Life Insurance equal to your annual salary
Voluntary Short and Long Term Disability Programs
Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon
Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price
Lobby Attendant Role Responsibilities:
1.Overall cleanliness of lobby areas: Clean all fingerprints off glass doors, Registration Desk and run vacuum cleaner.
2. Public Restrooms Clean Sink, Toilet, Mop Floor - Replenish supplies as needed.
3. Pool Area Replenish supplies as needed take out all the trash clean glass doors and any residue from the tables. Check water level in the Spa and check bromine level.
4. Exercise Room clean all mirrors, wipe all equipment take out trash run vacuum cleaner clean glass doors.
5. Water flowers for the entire outside of hotel (if applicable)
6. Guest Laundry clean washer/dryer, table, mop floor as needed.
7. Help with excessive laundry when required.
8. General cleaning of offices and Front Office areas.
9. General cleaning of Associate break room.
10. Associate bathroom clean sink, toilet, mop the floor. Replenish toilet paper and paper towels as needed.
11. Communicate changes in suite status with the Front Desk.
12. Assist the Chief Engineer in resolving guest complaints concerning the Maintenance Department.
13. Deliver cribs, roll-away beds and various related items to suites as requested by supervisor or guest. Making notations on various logs where these amenities have been delivered - i.e. cribs and roll-away beds locations must be recorded in the Log Book at the Front Desk.
14. Responsible for knowing hotel emergency procedures.
15. Accommodate guest special requests courteously.
16. Answer guest questions regarding Residence Inn and local area facilities and services.
17. Ensure swimming pool and spa maintenance duties are performed according to manufacturer specifications and local Health Department Regulations.
Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.