Hotel Banquet Server | Crowne Plaza | King of Prussia, PA

PM Hotel Group
Published
July 29, 2022
Location
King of Prussia, PA
Job Type

Description

Our ideal candidate will be responsible for providing prompt and courteous service to all guests, preparing rooms for special events, being knowledgeable of food & wine and efficiently setting up and breaking down functions.

Additional responsibilities will include familiarization with menu offerings, responding to guest inquiries serving the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the event and following directions as detailed from Banquet Captains.

What You’ll Do:

Flawless service is the centerpiece of hospitality—and hospitality is something we take pretty darned seriously. Our Banquet servers are responsible for providing prompt and courteous service to our guests, attending to their needs and making sure every dining experience is nothing short of spectacular.We will be looking to you to make every event dining experience flawless to encourage repeat business.

Here are a few things you can expect to do during a typical shift:

  1. Provide guests with excellent customer service.
  2. Accommodate any needs for reasonable special requests.
  3. Knowledge of food and wine including the ability to answer questions related to the menu or buffet.
  4. Serve guests food & drinks during event.
  5. Prepare room for event (set table cloths, dishes and silverware as needed)

Where You’ve Been:

We’re looking for someone with a High School diploma (or equivalent) and previous banquet experience, preferably in a hotel environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service. Food Handler’s and Liquor Permits are also required.

When You’re Here:

This probably goes without saying but you’ll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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