Education Administrator/CSR

Robert Half
Published
February 18, 2021
Location
KNG OF PRUSSA, PA
Category
Job Type

Description

Ref ID: 03710-0011696914

Classification: Customer Service Representative

Compensation: DOE

Do you love building solid customer relationships? You might be the Education Administrator/CSR OfficeTeam is looking for, for a position in the growing IT Software industry. If you're articulate and highly-skilled, this Customer Service Representative position could be an excellent career opportunity for you! This Education Administrator/CSR position is based in the King of Prussia, Pennsylvania region and is a long-term temporary-to-full-time employment opportunity. If you're at your best when working in a dynamic, rapidly-changing call center, this could be the position for you.

Your responsibilities in this role

  • Manage and oversee certification request
  • Answering incoming customer inquiries
  • Maintain documentation and filing system
  • Assist with testing as needed
  • Manage webinars/workshops
  • Audit transactions for accuracy
  • Receive and place telephone calls
  • You will likely support business development and client referral goals by actively cross-selling and referring customers
  • Offer friendly, accurate customer service in a timely fashion
  • Field and send written business correspondence
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