District Manager – Retail Merchandising

Driveline Retail
Published
September 10, 2021
Location
Philadelphia, PA
Category
Retail  
Job Type

Description

A District Manager is responsible for overseeing the day-to-day field merchandising operations within a specific geographical District. The District Manager is to follow Quality Assurance operating procedures and to monitor the activities of their assigned part-time field personnel, called Project Merchandisers, and to insure timely and reliable store level results from their Project Merchandisers. The District Manager is also to conduct weekly in-store field level working sessions with their Project Merchandisers. In addition, District Managers will be required to recruit, hire, and train Project Managers on an ongoing basis.
Major Areas of Responsibility

  • Maintain a basic knowledge of all active clients within the district

  • Oversee work quality to ensure work performed meets the standards of Driveline Retail Merchandising and its clients

  • Maintain an average of 97% on-time completions for all client work

  • Achieve 100% store completions for project work within 48 business hours of end date

  • Manage district costs including drive time, mileage, overtime and additional time to meet and/or exceed the corporate budget guidelines

  • Build and maintain relationships with Driveline Retail Merchandising clients and store management (including Regional Management)

  • Timely resolution of client issues by responding to internal or external clients within 24 hours, with action resolution in 48 hours

  • Recruit, train and re-train part-time Merchandisers on an ongoing basis

  • Ensure that all variable hour Merchandisers are e-Trained & e-Certified for key clients

  • Meet with and conduct one-on-one training sessions with all new Merchandisers within one week of hire date

  • Monitor and reinforce DOW (Day Of Week) guidelines with all Merchandisers

  • Work directly with each Project Merchandiser every 4-6 months

  • Verbally communicate with Project Merchandisers on an ongoing basis, using email as written follow-up

  • Complete store level Project Merchandiser responsibilities on a consistent basis to maintain appropriate merchandising knowledge

  • Adhere to the Code of Business Conduct guidelines

  • Oversee a safe work environment for all variable hour employees

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