Director, Technology (Tech Risk Management)

Capital One
April 20, 2022
National Park, NJ
Job Type


Locations: VA - McLean, United States of America, McLean, Virginia

Director, Technology (Tech Risk Management)


Capital One is seeking a Director of Technology to deliver and operate large, complex technology risk programs within Card Technology. Success in the role requires an innovative mind, a proven track record of delivering cutting-edge technology risk programs, rigorous analytical skills, and a passion for partnering with tech leaders and lines of business to drive organizational change. Directors in Risk Management at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure across lines of business and the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.

This role requires excellent organizational, leadership and communication skills. This individual will  have a high level of exposure across lines of business and the opportunity to work with tech leaders to create and implement innovative solutions to identify and mitigate potential risks to the technology ecosystem.




  •  Manage large, complex, programs by leading teams to deliver, enhance, and operate solutions and drive integration. 

  • Lead and develop direct reports 

  • Provide senior level risk consulting to IT development, support, and operations teams. 

  • Develop operational support processes to ensure tracking service level agreements, assessing risks and maintaining, testing and auditing existing systems. 

  • Ensure compliance to corporate policies and standards. 

  • Work with business partners to validate risk processes impacting the company's bottom line

  • Consult with Executives to determine interaction model with Lines of Business to create positive relationships

  • Drive finalization of risk category and subcategory framework

  • Perform critical assessments on risk categories to mitigate risk to the company

  • Perform extensive gap assessments and create recommendations to ensure smart business decisions

  • Use analytical skills to conduct Risk Process Improvement, Process Design & Process Excellence

  • Large scale Process Management/Governance

  • Work with dynamic teams on Departmental Process Management & Execution

  • Collaborate with internal teams to find areas of opportunities for automation and machine learning.

  • Partner with architects, product owners, and software engineers to drive the adoption of new policies

  • Work within and across Agile teams to design, develop, test, implement, and support risk solutions. 

  • Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity

  • Create proof of concepts and see through projects through production 


Basic Qualifications: 

  • Bachelor’s Degree

  • At least 7 years of technical project management, program management, or process management experience 

  • At least 5 years of people management experience

Preferred Qualifications: 

  • Masters Degree 

  • 9+ years of technical project management, program management, or process management experience 

  • Six Sigma Lean, Green Belt, or Black Belt certification, Agile Coach certification, or Compliance Certification (CRCM)



At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [Click Here to Email Your Resumé]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [Click Here to Email Your Resumé]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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