Director, Technical Program Management

Capital One
Published
April 21, 2022
Location
Philadelphia, PA
Category
Job Type

Description

Towers Crescent (12066), United States of America, Vienna, Virginia

Director, Technical Program Management

As a Director of Technology on Capital One’s Enterprise Product and Platform Technology team you help define,  implement and integrate a Technical Program Management (TPM) led approach to strategic program delivery in conjunction with a fully scaled Agile Delivery organization.  

In this role, you will be defining the TPM strategy, determining integration approach and rolling-out a new TPM capability, department-wide.  Specifically, you will lead the definition of the process, methodology and rationalized standardization for large scale technology programs. This role will be responsible for strategic direction, presenting to executive stakeholders and department-wide transformational change management.  The successful candidate will bring deep technical and leadership expertise, and the ability to work within a fast-paced/matrixed organization to deliver innovative services.

 

Our Directors have:

  • Strong technical background (ideally building Enterprise-level platforms, products or services) with the ability to proactively identify and mitigate technical risk throughout delivery life-cycle

  • Experience with different product delivery methodologies (agile, waterfall, etc.) and the ability to apply the appropriate approach to each situation.

  • Ability to drive large-scale change, including the creation and facilitation of senior level governance and implementation meetings

  • Exceptional communication and collaboration skills

  • Excellent problem solving and influencing skills

  • Systems thinker, a quantitative approach to problem solving and a collaborative implementer to holistic solutions.

  • Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design and delivery representatives.

  • Deep focus on execution, follow-through, accountability and results

  • Exceptional cross-team collaboration, able to work across different functions, organizations, and reporting boundaries to get the job done.

  • Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners.

 

Responsibilities:

  • Partner with cross-functional leaders to proactively understand their needs and opportunities for TPMs, define the capability vision/strategy and drive the introduction of TPMs into the current delivery organization.

  • Develop a transparent and efficient resourcing plan that aligns TPMs  to a large portfolio of programs.

  • Scale TPM impact by setting SMART goals and up-leveling individual skills

  • As a subject matter expert support transformational leadership in a matrixed environment.  Support the hiring, development, retention and growth of strong leaders at all levels in your organization.   

  • Instill a culture of compassion and high performance that continues to build on the TPM brand and reflects our core values

  • Lead your TPM community with empathy through execution, by skillfully motivating, energizing, empowering, supporting, unblocking, sheltering, and advocating for them

  • Partner with your peers leading other TPM teams to strengthen the craft: create standard methodologies for delivery and focus on continuous improvement across the function.  Create and drive a TPM Center of Excellence (COE)/Community of Practice (COP).

  • Navigate social dynamics gracefully, and establish yourself and the TPM community as a neutral entity that shines daylight on program areas that need attention

  • Focus on personal and team development by constantly soliciting, giving, and incorporating constructive feedback

  • Lead large scale delivery methodology transformations.

Basic Qualifications: 

  • Bachelor’s Degree

  • At least 7 years of experience in technical program management

  • At least 3 years of experience in an agile environment.

Preferred Qualifications:

  • 10+ years of experience in technical program management 

  • 3+ years of AWS experience

  • PMP, ACP, Lean, Agile, or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [Click Here to Email Your Resumé]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [Click Here to Email Your Resumé]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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