The IQVIA Healthcare Technical Solutions Director will work closely with business development and customer facing delivery teams to understand the current and future needs of clients / prospects . The candidate will assist in developing new client relations, recommend and propose IQVIA solutions to address business imperatives, and reinforce and strengthen relationships with existing clients. Defining and proposing new solutions may be in the form of Informatics related services (data management, data engineering, data archiving, analytics) or a combination of Informatics related services to integrate/leverage IQVIA data assets into client environments.
The ideal candidate is required to apply their health industry domain and technical expertise to establish an understanding of clients / prospects need(s), translate those needs into an executable vision or solution, and communicate with various stakeholders to gain alignment. This position requires extensive experience collaborating with and influencing clients, as well as strong critical thinking, attention to detail, creativity, program management and interpersonal skills.
This individual is not a sales person, account executive, nor a delivery team member but rather the glue that brings together sales, account management, and delivery to achieve client business imperatives.
You will be defining, scoping and helping close deals that enable our healthcare clients (hospitals, insurers, ACOs, specialty care) achieve meaningful results and business value. You are looked upon as a trusted adviser, someone who can lead clients from education, through ideation to implementation.
Provides technical knowledge, advice and support to sales representatives and customers during the pre-sales process
Acts as an adviser and support to IQVIA technology services sales executives
Ability to engage with leading Healthcare institutions (hospitals, payer, ACOs, other) to educate and identify opportunities to leverage IQVIAs healthcare focused ecosystem of data related services and solutions
Assists customers during the sales process to maximize the benefits derived from IQVIAs suit of healthcare data products, solutions, and implementation services
Lead and support: RFI/RFP responses, client discussions and pitches, defining engagement scope, negotiating client contracts, and other deliverables tied to the sales process
Prepare and give technical presentations to explain to customers how IQVIA healthcare data products and services function together
Keep well-informed of healthcare industry trends and other general information related to assigned accounts and market scope to identify opportunities for IQVIA
Provide required status reporting and updates to management and demonstrate a high level of personal accountability
Provide technical and functional input into bid proposals, projects and technical documents throughout the sales process, and may identify additional sales opportunities with existing customers.
Oversees pre-sale technical support in sales presentations and product demonstrations
Works with marketing and product managers to define new products and services
May serve as company liaison on specific technical projects with customers
May provide product feasibility analysis in support of sales efforts with sales representatives
Excellent interpersonal skills and ability to work effectively with others in and across the organization to accomplish team goals
Experience in developing and cultivating meaningful relationships with managers and executives across the healthcare industry
Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high-quality outcomes
Well-developed written and verbal communication skills including presentations, bid defenses, workshop facilitation, business and report writing
Strong ability to translate customer requests, competitive activities, and industry trends into solutions, product requirements, architectural diagrams that can be easily understood by various stakeholders (e.g., clients, vendors, management, etc.)
- Comfortable working in fast paced and dynamic environment
Excel working with customers and key stakeholders to validate and align on requirements through development and delivery process. Able to identify and manage across key customers, their requirements, and their business processes
Required: Bachelor's Degree (four-year college or technical school) and 10+ years of professional IT design & architecture, technology development, technology leadership, technology consulting, sales or account management experience; or Masters Degree and 8+ years of experience; or PhD and 5+ years of experience
Required: Minimum of 5 years of experience within the healthcare industry (provider, payer, etc.) delivering business / consumer facing technology solutions and services
Required: 10+ years of field sales engineering experience
Strong analytical capabilities and ability to synthesize complex information into simplified, user-friendly, persuasive formats and presentations
Strong team player who's willing to work hard with the team while having a lot of fun
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. jobs.iqvia.com/eoe
As the COVID-19 virus continues to evolve, IQVIAs ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. jobs.iqvia.com/covid-19-vaccine-status
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