Customer Service Representative

Robert Half
Published
November 20, 2021
Location
KNG OF PRUSSA, PA
Category
Job Type

Description

Ref ID: 03710-0012059454

Classification: Accounting Clerk

Compensation: DOE

Robert Half Talent Solutions has an awesome Customer Service Representative role open with one of their reputable clients in the King of Prussia/Wayne, PA area. As the Customer Service Representative, you will provide customers with information about products and services, process orders and renewals, prepare correspondence, fulfill customer inquiries, and contribute to the team’s total customer service goal. The ideal Customer Service Representative will assist the sales team with generating sales leads, developing opportunities for growth, and identifying and assessing customer needs to accomplish overall customer satisfaction.

Primary Duties

•      Process customer orders and request

•      Maintain customer records

•      Respond promptly to customer inquiries

•      Maintain financial account adjustments

•      Prepare product and service reports

•      Generate sales leads

•      Build strong customer relationships

•      Contract Management

•      Weekly visits to local job sites

•      Follow internal communication procedures/policies

•      Meet sales targets and quotas

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