Customer Service Representative

Published
September 24, 2021
Location
Philadelphia, PA
Category
Job Type

Description

Candidates must be flexible to work between the hours of 8:00AM - 9:00PM Monday - Friday.

Training will be Monday - Friday from 8:30AM - 4:45PM.
Job Details:
  • Call Center Customer Service, Inbound calls (no telesales)
  • Requires HS Diploma or GED with a minimum of 2 years of customer service experience, call center experience is preferred
  • Healthcare industry experience is preferred
  • Strong Customer Focused competencies, seeking service oriented individuals. Must have strong verbal and written communication skills, phone based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang; ability to clearly communicate complex messages over the phone. Strong problem solving skills.
  • 1 year of Call Center Customer Service experience (Inbound calls)
  • Ability to navigate through multiple systems
  • Medical background helpful
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