Candidates must be flexible to work between the hours of 8:00AM - 9:00PM Monday - Friday.
Training will be Monday - Friday from 8:30AM - 4:45PM.
- Call Center Customer Service, Inbound calls (no telesales)
- Requires HS Diploma or GED with a minimum of 2 years of customer service experience, call center experience is preferred
- Healthcare industry experience is preferred
- Strong Customer Focused competencies, seeking service oriented individuals. Must have strong verbal and written communication skills, phone based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang; ability to clearly communicate complex messages over the phone. Strong problem solving skills.
- 1 year of Call Center Customer Service experience (Inbound calls)
- Ability to navigate through multiple systems
- Medical background helpful