Customer Service Representative

Published
January 6, 2021
Location
Wilmington, DE
Category
Job Type

Description

MUST HAVES:

-previous/recent call center experience

OR

-great tenure at your previous roles along with solid history of working in customer service

Skills:

Call center, Customer service, Data entry, Csr, Customer support

Top Skills Details:

Provide quality customer service and support to BTS Customer Service Department on a daily basis, including phone interaction, problem resolution, and account transaction processing in a timely manner. Provide product knowledge and technical assistance as necessary. Respond to customer inquiries. Enter information in a computerized database. Communicate any problems or issues to management. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. High school diploma or equivalency is required. Good verbal and written communication skills. A professional and courteous manner when interfacing with all internal and external customers is required. Good customer service, interpersonal, computer, typing, and telephone skills.

Additional Skills & Qualifications:

Call center

Customer Service

Experience Level:

Entry Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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