Customer Service Representative

November 16, 2020
Feasterville-Trevose, PA
Job Type


My client is located in the greater Trevose area and is seeking to add a Customer Service Representative to their team. They are looking for candidates who are seeking a long-term opportunity to gain great experience with a reputable corporation.

They provide a stable work environment and are highly recognized in their field. Additional details are below.

Must Haves:

  • 0-1 years of Customer Service/Call Center Experience OR 2-5 years of Collections
  • Excellent Communication Skills
  • Computer Literacy and ability to use Excel

Job Responsibilities:


Provide empathy to customers by understanding their financial situation. Being in debt is an embarrassing situation, and my client wants to be empathetic and caring towards each customer's personal situation to provide the best experience.

Essential Job Duties:

  • Negotiate repayment plans on outstanding debt from customers
  • Make outbound calls to customers to discuss their financial situation
  • Discuss disposable income with customers and provide financial options to them
  • Speak with customers whose credit card has recently gone into repayment
  • Provide payment options to candidates while understanding their situation
  • Meet key performance indicators as outlined by management
  • Meet expected Quality and Compliance standards
  • Ability to communicate and negotiate with a variety of customers

*This is a Full-time opportunity from, Monday through Friday*

About Aerotek:

Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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