Customer Service

Published
May 2, 2021
Location
Ewing Township, NJ
Category
Job Type

Description

.Adecco is assisting a local client recruit for a Customer Service Representative job in Ewing, NJ. This Customer Service Representative job is contract to hire role.  If you meet the qualifications listed below Apply Now!
This role supports the Controlled Environmental Agriculture Division (CEA), and our customers by processing and providing quotes, receiving sales calls and order requests, ensures accurate and timely deliveries are made, and assists in all facets of the business to provide excellent, customer friendly service.
 
Essential Duties and Responsibilities: Include the following. Other duties may be assigned or required by management.

  • Will assist with booking and tracking LTL shipments.
  • Will assist and provide warehouse duties with inventory, receiving, and shipping.
  • Works with customers via counter, phone, and email to process quotes and order requests.
  • Provides excellent customer service and conducts counter sales from walk-in customers.
  • Prepares quotes and processes orders for Hard Goods and CEA Division.
  • Proactively encourages recurring customer order placement and advance orders.
  • Tracks order status and provides updates and information to sales staff and customers.
  • Conducts product and sourcing research.
  • Works with business managers and warehouse managers to communicate stocking needs to meet customer demand.
  • Maintains accurate customer information in company database.
  • Enters orders accurately and in a timely manner.
  • Sets accurate customer expectations for response and delivery times.
  • This position requires regular and reliable attendance and adherence to work schedules.
  • Qualifications:
    High School diploma or GED
    Must possess basic mathematical and computation skills. Must be able to operate a calculator. Must be able to read and write in English.
    Data Entry, MS Office,
    This job is performed while sitting at a desk using a computer and/or telephone 90% of the time.  Will assist warehouse personnel from time to time by moving product and/or entering the warehouse to locate inventory,
    Hours - 8:00am-5:00pm, Monday-Friday
    Pay - $18.00 per hour
    Equal Opportunity Employer Minorities/Women/Veterans/Disabled

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please

    The Company will consider qualified applicants with arrest and conviction records

    Apply
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