Customer Service

Published
September 10, 2020
Location
Mount Laurel Township, NJ
Category
Job Type

Description

Call Center Representative needed

A fast growing and mission driven company is seeking healthcare professionals as an Enrollment Representative. The Enrollment Representative is responsible for daily workflow activities to include the following membership/enrollment activities.

Location: Mt. Laurel, NJ (08054)

Rate: $16.25 per hour to start

Hours: M-F between the hours of 8a-8p / 40 hours per week. NO WEEKENDS

Start Date: 9/22

They will be conducting a Virtual Interview for this position! If qualified, you will immediately get an interview! Able to work Remotely due to Covid-19 if qualified. Training will be held onsite (1 - 4 Weeks) then you can be sent home with equipment. NOTE: WFH may end at anytime requiring you to return to work onsite.

Job Duties:

  • Spend your day on the phone, or providing assistance through webchat conversations and email
  • Handling a high level of both inbound or outbound calls regarding benefits
  • Articulating information to customers and/or vendors
  • Documenting conversations in detail
  • Ensure members receive a level of service that exceeds their expectations.
  • Responsible for ensuring accuracy of enrollment data.
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