Control Management Director

Wells Fargo
June 17, 2022
Philadelphia, PA
Job Type


At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you

About this role:

Wells Fargo is seeking a Control Management Director. Wells Fargo Commercial Capital (WFCC) Control team leads the control management functions for several businesses within WFCC. This role is aligned to the Control Enablement team and will be a direct report to the team's Control Management Executive. Responsibilities will include, risk identification and assessment, control and issue management, control design and evaluation, control reporting and governance, and other control programs. This will include ongoing monitoring and assessment of the Wells Fargo Commercial Capital operating and control environment; facilitation of issue management activities; and root cause and theme/trend identification leading to proactive issue mitigation. Responsibilities will also include designing controls in partnership with business owners, including effectiveness measures, implementation support, validation of effectiveness post implementation; and controls evaluation based on defined triggers. This position will provide control and process expertise to implement key risk management programs into the operating framework of the business, in partnership with business owners.

In this role, you will:

  • Manage and develop a team of multiple levels of directors and managers with focus on delivering service of moderate to high complexity for cross functional stakeholders and internal partners associated with the function or affected by its outcomes
  • Identify opportunities for process improvement and risk control development by overseeing strategy and execution of all activities
  • Lead Business Controls team by making strategic decisions to resolve highly complex issues by ensuring all process weaknesses or gaps are identified and remediation plans are supported and acted upon
  • Interpret and develop range of policies and procedures for business functions with moderate to high complexity and risk
  • Collaborate with and influence corporate heads, business heads, legal, audit, regulators, industry partners, elected officials, and trade groups including more experienced leadership
  • Manage allocation of people and financial resources to ensure commitments are met and aligned with strategic objectives in Business Controls functional area
  • Develop and guide a culture of Business Controls talent development to meet business objectives and strategies

Required Qualifications, US:

  • 8+ years of Risk Management or Business Controls experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of Management experience

Desired Qualifications:

  • Self-starter, with a focus on action execution and problem solving
  • Proficiency in Microsoft Word, Excel, Power Point and SharePoint
  • Risk management experience with demonstrated leadership skills and ability to drive improvements
  • Experience with issue management policy and framework
  • Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls; additional experience analyzing business and/or systems changes to determine impact
  • Significant experience and understanding of risks and control design
  • Familiar understanding of operational risk management in the financial services industry
  • Experience in assessing risk, reviewing risk ratings, and identifying control deficiencies
  • Effective communicator both written and verbal formats with senior executive-level leaders, present ideas in a clear and compelling manner, and active listener who engenders creative thinking and teamwork
  • Organizational courage and willingness to make tough, informed decisions and thoughtfully share independent perspectives
  • Ability to develop and articulate sound proposals to key stakeholders, and an ability to influence and drive timely decision making
  • Strong analytical, critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track-record for delivering results
  • Demonstrated ability to deliver high quality output from self and team
  • Bachelor's degree and/or Master's degree or relevant certifications
  • Ability to manage stakeholder relationships and develop persuasive recommendations
  • Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
  • Ability to synthesize data from a variety of sources and propensity to deliver high quality output and results
  • Experience with policy review, analysis, and implementation
  • Ethical integrity and proven ability to serve as a role model by reinforcing and demonstrating to your employees the core values and behavioral expectations contained in Wells Fargo's Vision, Values & Goals and knowledge of Wells Fargo's risk culture and structure with ability to navigate the complexity of the organization
  • Strong focus on practical business solutions that can be implemented

Job Expectation:

  • Expected to be in office 3 days a week
  • NYC Comp 173,300.00 - 359,900.00 USD Annual
  • Due to a city-wide mandate in New York City, all individuals who perform in-person work or interact with the public during business must be fully vaccinated against COVID-19 or qualify for an approved accommodation to be exempt from being fully vaccinated. Currently, this position falls under the scope of this mandate.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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