The Chief of Staff provides advanced administrative, managerial and analytical support to the Chief Assessment Officer (CAO). The position assists with managing a broad range of the daily workflow as well as workflows related to the yearly assessment cycle.
The position requires a working knowledge of a wide array of government functions and policies and advanced knowledge of the organization and culture of City government. The Chief of Staff acts as a liaison between the OPA and other City agencies, including City Council.
A major focus of this position will be project management for a variety of short- and long-term projects. The Chief of Staff will also provide professional assistance and support to the CAO on a wide range of topics; research, analyze and provide recommendations regarding wide-ranging policy areas; serve as the CAO’s liaison at meetings; and perform related duties as assigned.
Responsibilities are broad in scope and require a high degree of administrative discretion. This includes project scheduling, written correspondence and other related communications, and managing multiple projects with minimal supervision.
- Work with leaders to set strategic priorities, identify areas where leaders should direct their focus as well as metrics for success, and revisit those metrics regularly and evaluate progress against them.
- Manage large, often cross-functional, organization-wide projects or initiatives.
- Bring together important stakeholders and help drive decisions.
- Manage a project calendar and keep track of multiple projects at the same time.
- Ensure execution of CAO’s preparation for important internal and external meetings and events.
- Provide communications support including the drafting of emails, reports, memos, presentations, internal and external communications, and other correspondence and written communications on behalf of the CAO.
- Act as a key thought partner, brainstorming, and identifying solutions to challenges.
- Other duties as assigned.
- Bachelor’s degree required.
- Master’s degree in Economics, City Planning, Data Science, Business Administration, Accounting, Government Administration, Public Policy, or related field preferred and may be substituted for work experience.
- Minimum of two years working in government, budget, accounting, financial analysis or real estate development is preferred but not required.
- Familiarity with systems used by the Company is preferred but not required.
- Strong working knowledge of Word, Excel, Outlook, PowerPoint, Project and other common software applications.
Competencies, Knowledge, Skills and Abilities
- Dedicated to meeting the expectations and requirements of internal and external customers.
- Orchestrates multiple activities at once.
- Shows a high level of discretion.
- Possesses strong organizational skills and attention to detail.
- Uses resources effectively and efficiently.
- Strategic thinker who is data-driven and analytical when approaching and solving problems.
- Able to learn complex topics and find quick and clever ways to overcome difficulties.
- Strong written and verbal communication skills, including the ability learn to communicate in someone else’s “written voice.”
- Adept at making public presentations and explaining topics clearly to audiences with different levels of understanding.
- Excels at building relationships and networks and influencing others to achieve outcomes.
- Spends the extra effort to put others at ease, build rapport, and be a good listener.
- Displays a positive attitude about the work to be done, co-workers, customers, management, and employer policies.