Care Manager – RN

Zillion Technologies
November 8, 2020
New Castle, DE
Job Type



RN License in Delaware needed 

Please call Saakshi Sahni directly at cell - 703-955-1070

Email resumes directly to Saakshi Sahni at saakshi(AT)zilliontechnologies(DOT)com

Our direct client Highmark Health/Gateway needs a Care Manager, RN. 

Target pay rate is $47-52/hr. W2/1099. 

Request ID: 1018-1

Start Dates: 11/23/2020 

Tax Work Location: Wilmington DE, 800 Delaware Ave
Job Title: Claims-CW - Care Manager, RN – CW

General Information


Job Description:

Responsibilities and Duties:
This job owns and conducts oversight over a specified panel of members that range in health status/severity and clinical needs. The incumbent assesses health management needs of the assigned member panel and utilizes data/analytics, in conjunction with professional clinical judgement, to identify the right clinical intervention for each member. The incumbent is supported by a multi-disciplinary team and uses clinical judgment to refer members to appropriate multi-disciplinary resources. In addition to identifying the appropriate clinical interventions and referrals, the incumbent manages an active case load of members in their panel that are enrolled in case management. The incumbent conducts outreach to members enrolled in case management including but not limited to: developing a care plan, encouraging behavior changes, identifying and addressing barriers, helping members to coordinate care, and identifying various resources to assist members in achieving their personal health goals. The incumbent monitors, improves and maintains quality outcomes (clinical, financial and functional) for the specified panel of members.

• Maintain oversight over specified panel of members by performing ongoing assessment of members’ health management needs, identifying the right clinical interventions to address member needs and/or triaging members to appropriate resources for additional support.
• For assigned case load, create care plans to address members’ identified needs, remove barriers to care, identify resources, and conduct a number of other activities to help improve the health outcomes of members; care plans include both long and short term goals and plan of regular contacts for re-assessment.
• Ensure targeted percentage of patient goal achievement (i.e., realization of member care plan), and other patient outcomes, as applicable, are achieved.
• Ensure all activities are documented and conducted in compliance with applicable business process requirements, regulatory requirements and accreditation standards.
• Maintain current knowledge and adheres to applicable CMS, state, local, and regulatory agency requirements and applicable standards of practice for case management including those published by CMSA and/or ACMA, as required by the organization.
• Other duties as assigned or requested.

Required Qualifications:
• Educational requirements: High School Diploma/GED
• Professional experience, skills and qualifications:
• 7 years of any combination of clinical, case management and/or disease/condition management experience, provider operations and / or health insurance experience
• RN license in DE.
• This role does not provide any hands on care. It is a mix of on-site visits and electronic charting/documentation. Will be advocating for patient care and services to keep the patient in their home.
• HOME CARE and FIELD work experience is ideal. Any candidate who has experience with working in patient homes will be interviewed first.
• Adult and behavioral health experience is required.
• Written and verbal presentation skills, negotiation skills, and skills in positively influencing others with respect and compassion
• Broad knowledge of disease processes
• Understanding of healthcare costs and the broader healthcare service delivery system
• Proficiency in MS Excel and computer skills.
• Strong analytic skills with ability to interpret, evaluate and act on clinical and financial data, including analysis of statistical data
• Excellent interpersonal/ consensus building skills as well as the ability to work with a variety of internal and external colleagues from all levels of an organization
• Ability to work in a high performing team environment that requires flexibility
• Demonstrated ability to handle multiple priorities in a fast paced environment. Excellent organizational, time management, problem solving, and project management skills
• Self-directed; self-starter, ability to work successfully with indirect supervision and moderate autonomy
• Must CURRENTLY LIVE NEW CASTLE County. When the restrictions are lifted, they will be out in the field doing in home visits in Kent and New Castle County.

Preferred Qualifications:
• Educational requirements: Bachelor’s Degree in Nursing
• Professional experience, skills and qualifications:
• Advanced training and experience in cognitive behavioral therapy (CBT), motivational interviewing or dialectical behavior therapy (DBT)
• Experience working with the healthcare needs of diverse populations
• Understanding of the importance of cultural competency in addressing targeted populations
• Experience working at either Quantum or Accolade
• Certification in Case Management

Additional Information
• Contract with OPTION to hire. Manager starts to look at candidates at the 3 month mark to see if they are a fit and start considering hiring. Will extend out 3 months at a time until hired full time.
• MUST be proficient with technology (i.e. Outlook, Excel, Word, charting system or record)

Please email resumes directly to saakshi(AT)zilliontechnologies(DOT)com / # 703-955-1070


Saakshi Sahni

Director - Business Development

Zillion Technologies, Inc

E-mail[Click Here to Email Your Resumé]

Phone: 571-281-3021 Cell: 703-955-1070 Fax: 703-349-6527

Please email resumes directly to saakshi(AT)zilliontechnologies(DOT)com / # 703-955-1070


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