Appian/BPM Software Engineer

September 23, 2021
Wilmington, DE
Job Type



As Senior Appian/BPM Software Engineer in the ICS Team you will be delighting your customers by developing first-class software used throughout the department. You will provide designs, specifies information systems solutions and highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements.  Serves as a principal application designer for major modifications effectively using analytical and technical skills and available technology and tools in the evaluation of client requirements and processes.  Provides solutions that are technologically sound.  May complete day-to-day support activities and special projects.  Often directs and monitors the activities of less experienced personnel. 


Primary Responsibilities:  

  • Action-oriented & Pro-active 

  • Complete and oversee basic to complex systems analysis, design and development.  Play a key role as an individual contributor on complex projects.  Maintain an excellent functional understanding of the supported application(s). 

  • Direct and monitor less experienced resources and coordinate development tasks on small to large scope efforts. 

  • Participate with other Development, operations and Technology staff in overall systems development direction from technical analysis to user acceptance testing.   

  • Prepare and review test data and execute detailed test plans with a bias towards automation.  Complete any required debugging. 

  • Evaluate and understand complex interrelationships and effects among programs, interfacing applications and platforms.  Provide highly analytical consulting and leadership in identifying and implementing new uses of information technologies to assist business units in meeting strategic objectives. 

  • Recommend new technology, policies or processes to benefit the organization and improve deficiencies. May lead or participate in technical evaluations of vendor software. 

  • Maintain a good understanding of the business being supported and its functions, processes, operations and strategic direction. 

  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management. 

  • Promote an environment that supports diversity and reflects the M&T Bank brand. 

  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. 


Scope of Responsibilities: 

The position works under supervision of the Technology Team Lead.  The jobholder is competent to work independently on all high level systems analysis and technical phases of development.  The position is capable of managing the activities of others for small to large scope efforts and may lead team activities.  The jobholder monitors staff performance on assigned efforts relative to their overall abilities and effectiveness in completing tasks within schedules.   


Your Team Practices 

  • Not having meetings starting before 9am or ending after 3:30pm E (but open to earlier in a.m.) 

  • Not having meetings between 12pm to 1:30pm (except for learning) 

  • Beginning and ending meetings on time or 5 mins early, always publish the agenda 

  • Being “present” during scheduled meetings  

  • Keeping open and honest communication  

  • Trying things out; proof of concept is good - everyone encouraged to suggest “time boxing”  

  • Debating ideas not people  

  • Treating everyone as a peer  

  • Continuing to refine our adherence to Agile principles & manifesto 

  • Not being fearful of failure, through which most long-lasting lessons are learned 

  • Valuing Servant leadership 

  • Respectfully providing and receiving honest feedback regularly 

  • Allocating time each week for learning 

  • Having fun and enjoying working with each other 


Education and Experience Required: 

  • Appian Certified Lead Developer, Minimum Appian level 2 certification and/or equivalent experience (e.g. Pega) with a minimum of 2 years of Appian project delivery is required.  

  • Should have experience using version 18.x and higher with current experience on supported version 

  • Will be engaged in full SDLC using Appian 

  • Hands-on creation of tempo enabled forms using SAIL. CDTs and nested CDT, creates workflows using process modeler 

  • Performs code/peer and functional reviews to endure best practices and industry standards are being followed  

  • Successful candidate must show individual initiative and drive to solutions, working collaboratively with development team, business Subject Matter Experts 

  • Structured database design familiarity, logical and physical data modelling, MariaDB, MySQL, MS SQL, Oracle or equivalents.  Must have experience building relational DB, understanding different types of joins, optimization techniques 


Minimum of an Associate’s degree and 5 years’ systems analysis/application development experience, or in lieu of a degree, a combined minimum of 7 years’ higher education and/or work experience, including a minimum of 5 years’ systems analysis/application development experience 

Familiar with application development software and hardware platforms 

Capable of working on multiple efforts of a complex nature 

Excellent problem-solving skills to assist in issue resolution 

Strong verbal and written communication skills, with prior experience presenting to the target audience 

Strong organizational and time management skills 


Strong lateral thinking skills 

Experience coordinating between Applications and business units 

Experience recommending and implementing systems solutions 

Experience driving project milestones and delivery dates 


Education and Experience Preferred:  

  • Subject matter expert in business with knowledge or experience utilizing application/system being supported 

  • Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications 

  • Ability to work in a team environment as well as autonomously 

  • Advanced knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU) 

  • Experience with integrations, WebAPI is desirable, consuming Web Services (Restful, SOAP) 

  • Experience with various testing disciplines, unit, functional, load, performance, smoke 

  • Experience deploying applications across multiple environments into production 

  • Familiarity with tools like JIRA, confluence, Gitlab, FitNesse, JMeter, Jenkins 

  • Experience supporting application post-deployment and analysis triaging and resolving issues 

  • Experience in account opening and financial industry 

  • Good understanding of the Bank’s application framework 

  • Subject matter expert in business with knowledge or experience utilizing application/system being supported 

  • Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications 

  • Ability to work in a team environment as well as autonomously 

  • Ability to multitask for various components of complex projects 

  • Advanced knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU) 


Hiring Immediately! 


At M&T Tech, we’re a team of makers, doers, and builders, working to create the most advanced technology solutions in banking.  We’re not your stereotypical suit and tie bankers: We’re an innovative team of leading tech experts, pushing boundaries, and taking risks.  We’re building an agile team of the most skilled and creative, workers to solve complex problems, architecting solutions, writing high-performance software, and charting our new path, all to make the lives of our customers, and the communities that we serve, better.  Join us and be part of something new as we build tomorrow’s bank, today! 


We support our team members with generous benefits. 

#LI-KB1 #Appian #AppianDeveloper #applicationdevelopment


Wilmington, Delaware, United States of America

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